Privacy Policy

Last updated: [DATE]

Your privacy is important to me. This Privacy Policy explains how Yet Counseling("we," "our," or "I") collects, uses, and protects information when you visit this website or use our services. This policy applies only to this website and does not cover information collected through other means.

Important Note

This website provides general information about counseling services and is not intended as medical or mental health advice. The information on this site does not create a therapist-client relationship.

Information We Collect

We may collect the following types of information:

Information You Provide

  • Contact Form Submissions: When you submit our contact form, we collect your name, email address, phone number (if provided), and the content of your message.
  • Scheduling Information: When you book a consultation through our scheduling tool, you provide information such as your name, email, and appointment preferences.
  • Communications: If you contact us by email or phone, we keep records of that correspondence.

Information Collected Automatically

  • Usage Data: Our hosting provider may automatically collect standard log information, including your IP address, browser type, pages visited, and time spent on the site.
  • Cookies: We may use essential cookies to ensure the website functions properly. We do not use tracking cookies for advertising purposes.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and contact form submissions
  • Schedule and manage consultation appointments
  • Communicate with you about our services
  • Improve our website and user experience
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

We use third-party services to operate this website. These services may have access to limited information as needed to perform their functions:

Website Hosting

Our website is hosted by [HOSTING PROVIDER, e.g., Vercel]. They may collect standard server logs including IP addresses and access times.

Privacy Policy: [HOSTING PRIVACY POLICY URL]

Scheduling Service

We use [SCHEDULING SERVICE, e.g., Calendly] for appointment booking. When you schedule a consultation, your information is processed according to their privacy policy.

Privacy Policy: [SCHEDULING PRIVACY POLICY URL]

Email Service

Contact form submissions are delivered via [EMAIL PROVIDER, e.g., Resend]. They process emails according to their privacy policy.

Privacy Policy: [EMAIL PROVIDER PRIVACY POLICY URL]

Analytics (If Used)

[If you use analytics: We may use privacy-focused analytics to understand how visitors use our site. This data is anonymized and does not personally identify you.]

Privacy Policy: [ANALYTICS PRIVACY POLICY URL]

Cookies

Cookies are small text files stored on your device when you visit a website. We use only essential cookies necessary for the website to function properly.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Third-party services we use (such as our scheduling tool) may set their own cookies. Please refer to their privacy policies for more information.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

  • Contact Form Submissions: Retained as long as needed to respond to your inquiry and for reasonable follow-up, typically no longer than [TIME PERIOD, e.g., 2 years].
  • Scheduling Data: Managed according to our scheduling service's retention policy.
  • Server Logs: Typically retained for [TIME PERIOD, e.g., 30-90 days] by our hosting provider.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure HTTPS encryption for all website traffic
  • Using reputable third-party services with strong security practices
  • Limiting access to personal information to those who need it

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of information transmitted through this website.

Important: Please do not submit sensitive personal health information through our contact form or email. These communications may not be secure.

Your Rights and Choices

You have the following rights regarding your information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You may opt out of receiving communications from us at any time.

To exercise any of these rights, please contact us using the information below.

Children's Privacy

This website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

For information about play therapy services for children, parents or guardians should contact us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Yet Counseling

Kim Sullivan, LPC

1013 Long Prairie Road, #103, Flower Mound, Texas 75022
Flower Mound, Texas

Email: yetcounseling@gmail.com

Phone: 972-371-0058

Disclaimer

This Privacy Policy is provided for informational purposes and applies to this website only. It does not constitute legal advice. This policy does not address the confidentiality of information shared during therapy sessions, which is governed by professional ethics codes, state law, and HIPAA regulations where applicable. If you have questions about confidentiality in therapy, please ask during your consultation.